This package is built for companies who require IT maintenance support in order to strenghten their business
Unlimited intervention by remote
High availability on site
Quick response
Highly qualified interlocutors
How it Works
The first step is the optimization of your system: ITM has a large catalog of IT policies and processes to recommend (Access right to company data, backup, software, security…).
After integration in the contract, users can easily contact our call center to get immediate IT support.
A regular check of system and of each PC/Laptop is operated to maintain the highest level of performances of the whole IT System of your company which allows you to focus and develop your business.
Want to know more? Click here to see our explanatory video of the ITM Maintenance Contract.
Benefices of a Maintenance Contract
Reporting: Backup and Maintenance of PC and Laptop. Server is checked regularly in order to maintain its power and protect your data.
Short Response time: Thanks to a large team composed of experts from different domains, we can fastly solve your problem.
Understanding of customer’s needs: with 17 years of experience in business IT Support and advice, we have the skills to suggest different solutions regarding to your needs.
System Improvement: our target is to make your system running at its best and with minimum downtime. We also suggest cost saving methods for your IT budget.
Project & Evolution: ITM is familiar with increase of customer’s business activity, we will be a partner for your new development project.
Scope for IT Support Maintenance Contract
System & Network :
Management of general infrastructure, server (physical & virtual) and network devices
